Leadership

James Ference - President of Constructive Hospitality Consultants

James Ference

principal

James has over 25 years experience managing a broad range of dining and hospitality programs, including AAA Five Diamond hotels, executive dining rooms, conference centers, off-site catering, and senior living.

James has a particular passion for employee growth and education. He invests in individual and team success, eagerly sharing his experience while creating excitement around new skills. His custom course development includes training on wine/beverages, computer knowledge, service standards, secret shopper preparation, dining etiquette, and cooking demonstrations.

In addition to proven food and beverage leadership, James has extensive software platforms, facility moves and buildouts, reservations teams, executive office amenities, receptionists, and concierges for global companies including ARAMARK, KPMG, and JPMorgan Chase.

A Culinary Institute of America graduate, James takes a unified approach to front and back-of-house leadership and improvement, seeing the enhancement of food, beverage, service, and environment as a holistic recipe for program success.

As president of Constructive, he continues his passion for service and hospitality - representing owner interests and building programming that creates memorable experiences.